Dispatch & Shipping Policy

Dispatch Policy

We aim to dispatch your parcel within one working day of receiving your order  although sometimes it may take longer.  We are committed to delivering the freshest stock so we only produce stock to match our predicted demand. Sometimes we get busier than expected; we then have to make stock to meet orders; in which case it can take an extra couple of days to send your order out. If your requirement is very urgent please let us know and we will do everything we can to get your order to you in time.

If your order includes a product we don’t make ourselves which is out of stock, we may send out the items that are in stock and send the missing item later at no extra charge.

As standard we use Streetwise Couriers (APC) and DPD Couriers for all orders.  If you would prefer us to use Royal Mail please write a note in the order comment box at checkout.

Free Shipping on Orders over £70

Orders to mainland UK, except Highlands & Islands, over £70: free shipping

Discounted prices for orders over £70 going to Highlands & Islands.

UK Shipping Rates

In order to get the most reliable shipping at the best price we use a variety of couriers for shipping our products.  If you prefer us to use the Royal Mail for your order please write a note in order comment box at checkout.

Highlands & Islands

Exceptions to table below:  Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands, Scottish Islands are all sent via our courier service at £11.90+VAT.  Please allow two to three days for Northern Ireland, Isle of Man and Scottish Highlands and Islands and allow at least a week for Channel Islands who have extra export documentation in place and longer/specific days for delivery.   Click here to see full definition of Highlands & Islands.

Weight Standard Carrier Rate
Our deliveries are made by APC for smaller parcels and DPD for most of the larger parcels. If you have specific delivery requirements please write a note in order comment box at checkout.
>249 g Courier  £4.25+VAT
250 g > 499g Courier £4.25+VAT
500 g > 749g Courier £4.95+VAT
750 g > 999g Courier £4.95+VAT
1 kg > 1.24 kg Courier £5.95+VAT
1.25 kg > 1.49 kg Courier £5.95+VAT
1.5 kg > 1.74 kg Courier £5.95+VAT
>1.75 kg Courier £6.95+VAT


Deliveries to Other Countries, 

Unfortunately at this time we are unable to offer shipping to countries outside the UK. We will of course update this as and when this changes.

Country Carrier Rate Delivery Time
Belgium DPD 2 days
France DPD 2 days
Germany DPD 2 days
Luxembourg DPD 2 days
Netherlands DPD 2 days
Republic of Ireland DPD 2 days
Austria DPD 3 days
Denmark DPD 3 days
Switzerland DPD 3 days
Czech Republic DPD 3-4 days
Italy DPD 3-4 days
Slovakia DPD 3-4 days
Spain DPD 3-4 days
Estonia DPD 4-5 days
Finland DPD 4-5 days
Hungary DPD 4-5 days
Poland DPD 4-5 days
Portugal DPD 4-5 days
Sweden DPD 4-5 days
Slovenia DPD 4-5 days
Bosnia- Herzegovina DPD 4-5 days
Bulgaria DPD 4-5 days
Croatia DPD 4-5 days
Greece DPD 4-5 days
Latvia DPD 4-5 days
Lithuania DPD 4-5 days
Montenegro DPD 4-5 days
Norway DPD 4-5 days
Romania DPD 4-5 days
Serbia DPD 4-5 days